We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 21 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 21 days from the date of purchase.

100% Satisfaction Guarantee
If for any reason you do not like your Model 21 Eyelashes, you can return any complete box of unused Model 21 Eyelashes within 21 days of purchase, no questions asked. Please note that incomplete boxes with missing or used eyelashes will not be accepted. Please do not send before emailing Model 21 Eyelashes for confirmation of return at [email protected] Once we have received your shipment & inspected them to our satisfaction. We will promptly refund 100% of your purchase price, less 15% processing fee.